{"id":19373,"date":"2021-07-22T20:20:12","date_gmt":"2021-07-22T20:20:12","guid":{"rendered":"https:\/\/seznam-novinek.cz\/?p=19373"},"modified":"2021-07-22T20:20:14","modified_gmt":"2021-07-22T20:20:14","slug":"jak-reklamovat-zbozi-tipy-a-rady-od-aplikant-cz","status":"publish","type":"post","link":"https:\/\/www.seznam-novinek.cz\/?p=19373","title":{"rendered":"Jak reklamovat zbo\u017e\u00ed – tipy a rady od Aplikant.cz"},"content":{"rendered":"\n

Reklamovat zbo\u017e\u00ed nebo slu\u017eby, kter\u00e9 nemaj\u00ed po\u017eadovanou kvalitu \u010di vlastnosti, je va\u0161e z\u00e1kladn\u00ed pr\u00e1vo. N\u011bkdy se ho ale sami dobrovoln\u011b z\u0159eknete, proto\u017ee si nejste jisti, zda byste usp\u011bli.<\/p>\n\n\n\n

Vzd\u00e1lenost v\u00e1s nem\u011bla od reklamace odrazovat. Nejd\u0159\u00edv si zkontrolujte, zda obchod nem\u00e1 v\u00edce prodejen \u2013  pokud m\u00e1te n\u011bkterou z nich bl\u00ed\u017e, m\u016f\u017eete reklamaci uplatnit tam. Pokud by se jednalo t\u0159eba o elektroniku, pak se m\u016f\u017eete obr\u00e1tit i na servis, kter\u00fd dan\u00e1 zna\u010dka m\u00e1. A kdy\u017e nic takov\u00e9ho nenajdete, st\u00e1le je\u0161t\u011b lze reklamovat klasicky po\u0161tou \u2013 pokud bude reklamace uzn\u00e1na, obdr\u017e\u00edte zp\u00e1tky i n\u00e1klady, tedy pr\u00e1v\u011b po\u0161tovn\u00e9.<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

M\u011bli byste tak\u00e9 v\u011bd\u011bt, \u017ee m\u00edt \u00fa\u010dtenku nen\u00ed u reklamace nutn\u00e9. V\u00e1\u0161 prodejce – jak napsat recenzi na firmu<\/a> – tak\u00e9 m\u016f\u017ee vy\u017eadovat d\u016fkaz o koupi, ale v dne\u0161n\u00ed  modern\u00ed dob\u011b kv\u016fli tomu nemus\u00edte schov\u00e1vat konkr\u00e9tn\u011b pap\u00edrovou \u00fa\u010dtenku. Pokud jste platili kartou, sta\u010d\u00ed dodat v\u00fdpis z internetov\u00e9ho bankovnictv\u00ed. M\u016f\u017eete p\u0159edlo\u017eit i fotku \u00fa\u010dtenky, kterou m\u00e1te ulo\u017eenou ve va\u0161em chytr\u00e9m telefonu. N\u011bkte\u0159\u00ed prodejci – hodnocen\u00ed firem<\/a> –  pos\u00edlaj\u00ed faktury e-mailem, v tom p\u0159\u00edpad\u011b sta\u010d\u00ed i to. Ale i kdybyste \u017e\u00e1dn\u00fd doklad nem\u011bli, nemus\u00edte to vzd\u00e1vat \u2013 n\u00e1kup m\u016f\u017eete dolo\u017eit i sv\u011bdectv\u00edm n\u011bkoho, kdo byl s v\u00e1mi, anebo vyu\u017e\u00edt toho, \u017ee u v\u00e1s ve m\u011bst\u011b nikdo jin\u00fd podobn\u00e9 zbo\u017e\u00ed nenab\u00edz\u00ed.<\/p>\n\n\n\n

Z\u00e1kon na ochranu spot\u0159ebitele<\/strong><\/p>\n\n\n\n

Prod\u00e1vaj\u00edc\u00ed m\u00e1 ze z\u00e1kona povinnost odstranit vadu zbo\u017e\u00ed bu\u010f opravou, kter\u00e1 nijak nesn\u00ed\u017e\u00ed hodnotu zbo\u017e\u00ed, nebo v\u00fdm\u011bnou za zcela stejn\u00fd nov\u00fd kus bez vady. P\u0159\u00edpadn\u011b m\u016f\u017ee od kupn\u00ed smlouvy odstoupit \u010di poskytnout slevu, pokud vada nebr\u00e1n\u00ed dal\u0161\u00edmu u\u017e\u00edv\u00e1n\u00ed v\u011bci. V p\u0159\u00edpad\u011b pou\u017eit\u00e9ho zbo\u017e\u00ed ov\u0161em nen\u00ed spravedliv\u011b mo\u017en\u00e9, aby prod\u00e1vaj\u00edc\u00ed sehnal zcela stejn\u011b opot\u0159ebovan\u00fd nov\u00fd kus zbo\u017e\u00ed. Z\u00e1kon tedy nam\u00edsto v\u00fdm\u011bny zbo\u017e\u00ed ukl\u00e1d\u00e1 kupuj\u00edc\u00edmu v tomto p\u0159\u00edpad\u011b rovn\u011b\u017e pr\u00e1vo na p\u0159im\u011b\u0159enou slevu z kupn\u00ed ceny.<\/p>\n","protected":false},"excerpt":{"rendered":"

Reklamovat zbo\u017e\u00ed nebo slu\u017eby, kter\u00e9 nemaj\u00ed po\u017eadovanou kvalitu \u010di vlastnosti, je va\u0161e z\u00e1kladn\u00ed pr\u00e1vo. N\u011bkdy se ho ale sami dobrovoln\u011b z\u0159eknete, proto\u017ee si nejste jisti, zda byste usp\u011bli. Vzd\u00e1lenost v\u00e1s nem\u011bla od reklamace odrazovat. Nejd\u0159\u00edv si zkontrolujte, zda obchod nem\u00e1 v\u00edce prodejen \u2013  pokud m\u00e1te n\u011bkterou z nich bl\u00ed\u017e, m\u016f\u017eete reklamaci uplatnit tam. Pokud by […]<\/p>\n","protected":false},"author":1,"featured_media":19375,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-19373","post","type-post","status-publish","format-standard","has-post-thumbnail","category-novinky"],"_links":{"self":[{"href":"https:\/\/www.seznam-novinek.cz\/index.php?rest_route=\/wp\/v2\/posts\/19373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.seznam-novinek.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.seznam-novinek.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.seznam-novinek.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.seznam-novinek.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19373"}],"version-history":[{"count":0,"href":"https:\/\/www.seznam-novinek.cz\/index.php?rest_route=\/wp\/v2\/posts\/19373\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.seznam-novinek.cz\/index.php?rest_route=\/wp\/v2\/media\/19375"}],"wp:attachment":[{"href":"https:\/\/www.seznam-novinek.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.seznam-novinek.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=19373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.seznam-novinek.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=19373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}